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Shipping & Returns

Shipping

Jellybeanstreet provide shipping to most countries and planets. Note: Block mounts are delivered only within Australia which exluDES Tasmania. Block Mounts take between 6 to 10 weeks for delivery. Additional charges may apply to some countries or remote areas. Please NOTE Block Mounts are temporarily unavailable.

Additional charges may apply for all overseas shipping of canvases.

Refund Policy

When your artwork is completed, you will receive 3-5 designs to select from. If you are not happy with the finals prints for any reason, Jellybeanstreet will exchange or replace your item, or offer you a Gift Voucher for equal amount to purchase another item.

Lost or damaged goods

If your purchases are lost or damaged during deliver, please contact us at info@jellybeanstreet.com within 10 business days of receiving your order for us to will investigate

Delivery Times

For custom prints, after uploading your artwork, you will be notified within 1 - 3 business days to review your child's final design. If you are happy with your design, your order will be printed and shipped within 5-10 working days.

Please allow approximately 3-4 weeks for delivery of framed or block mounted prints.  All other deliveries 2-3 weeks.

Enquiries

If you have any enquries regarding the status of your order, please contact our logistics department.

Australia: logistics-au@jellybeanstreet.com

America: logistics-us@jellybeanstreet.com

 

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