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Shipping & Returns

Shipping

Jellybeanstreet provide shipping to all countries and planets. Note: Block mounts are delivered only within Australia. Additional charges may apply to some countries.

Refund Policy

When your artwork is completed, you will receive 3-5 designs to select from. If you are not happy with the finals prints for any reason, Jellybeanstreet will exchange or replace your item, or offer you a Gift Voucher for equal amount to purchase another item.

Lost or damaged goods

If your purchases are lost or damaged during deliver, please contact us at customercare@jellybeanstreet.com within 10 business days of receiving your order for us to will investigate

Delivery Times

For custom prints, after uploading your artwork, you will be notified within 1 - 3 business days to review your child's final design. If you are happy with your design, your order will be printed and shipped within 5-10 working days.

Please allow approximately 3-4 weeks for delivery of framed or block mounted prints.  All other deliveries 2-3 weeks.

Enquiries

If you have any enquries regarding the status of your order, please contact our logistics department.

Australia: logistics-au@jellybeanstreet.com

America: logistics-us@jellybeanstreet.com

 

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